Terms & Conditions — jiliapps

By accessing the jiliapps website, creating a player account, or using any of the services provided on the platform — including sports betting, live casino, slots, virtual sports, and Circle games — you unconditionally accept these Terms & Conditions in their entirety. Your acceptance is effective from the moment you complete the account registration process and click the confirmation checkbox presented during sign-up.

These Terms & Conditions apply to all users of the jiliapps platform, regardless of the device used to access the service (desktop browser, mobile browser, or any other compatible interface). Use of the jiliapps platform on behalf of another person is strictly prohibited. Each account must be held and operated solely by the registered individual.

jiliapps reserves the right to update or modify these Terms & Conditions at any time. Where material changes are made, jiliapps will take reasonable steps to notify registered players. Continued use of the platform following the effective date of any update constitutes acceptance of the revised terms. It is the responsibility of each player to review these Terms & Conditions periodically.

These Terms & Conditions are published in English and shall be interpreted according to their plain English meaning. In the event of any ambiguity, the interpretation most protective of responsible gaming and platform integrity shall prevail.

To be eligible to register and maintain an account on jiliapps, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 18 years of age.
• You are a natural person (not a corporation, trust, partnership, or other legal entity).
• You are accessing the platform voluntarily and for personal entertainment purposes only.
• You are not a current employee, contractor, officer, director, or affiliate of jiliapps or any of its related entities, nor an immediate family member of such a person.
• You have not previously been self-excluded or had your account permanently closed by jiliapps for any reason.
• You are not using a VPN, proxy, or other technology to misrepresent your location or identity.
• You are acting on your own behalf and not on behalf of any third party.

jiliapps implements age verification procedures as part of the KYC (Know Your Customer) process. If a player is found to be under 18 years of age at any point, their account will be immediately suspended, all pending withdrawals will be cancelled, and any deposits made may be returned at the sole discretion of jiliapps after investigation. Any winnings accumulated by an underage player will be forfeited in full.

Players from jurisdictions where online gambling is prohibited by local law are responsible for understanding and complying with the laws applicable to them. jiliapps does not make representations about the legality of online gambling in any specific jurisdiction outside its operational scope. It is each player's sole responsibility to verify that their use of jiliapps is lawful in their location.

Each individual player is permitted to hold exactly one (1) jiliapps account. Creating multiple accounts — whether using the same or different personal details, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms & Conditions. jiliapps employs automated and manual systems to detect duplicate accounts. Accounts found to be duplicates will be closed without notice, and any balance held therein may be forfeited.

When registering your jiliapps account, you are required to provide accurate, complete, and up-to-date information. This includes but is not limited to your legal full name, date of birth, residential address in Bangladesh (including division and district), valid email address, and active mobile number associated with your preferred payment method (bKash, Nagad, Rocket, or Upay).

You are solely responsible for maintaining the confidentiality of your jiliapps account credentials, including your username and password. You must not share your login details with any third party under any circumstances. jiliapps will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact jiliapps support immediately via live chat.

As part of our KYC and AML (Anti-Money Laundering) obligations, jiliapps may require players to submit identity verification documents before processing withdrawals or at any other time deemed necessary. Acceptable documents include a valid National Identity Card (NID), passport, or driving licence. Players may also be required to submit proof of address (utility bill or bank statement dated within 90 days) and proof of ownership of the payment method used for deposits.

Failure to provide requested verification documents within the timeframe specified by jiliapps may result in temporary account restriction, suspension of withdrawal privileges, or permanent account closure at jiliapps's sole discretion.

All financial transactions on jiliapps are processed in Bangladeshi Taka (৳ BDT). jiliapps supports deposits and withdrawals via the following local payment methods: bKash, Nagad, Rocket, Upay, and selected Bangladeshi bank transfers including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.

The minimum deposit amount on jiliapps is ৳200. The maximum single deposit amount and daily deposit limits are subject to the limits set by your chosen payment provider (bKash, Nagad, Rocket, or Upay) as well as any responsible gaming limits you have configured on your account. Deposits via mobile wallets (bKash, Nagad, Rocket, Upay) are typically credited to your jiliapps account balance within 5–15 minutes of successful payment confirmation.

Withdrawal requests are subject to the following conditions:

• Your jiliapps account must be fully verified (KYC complete) before any withdrawal can be processed.
• Withdrawals must be made to the same payment method used for the most recent deposit, unless otherwise approved by jiliapps support.
• The minimum withdrawal amount is ৳500.
• Withdrawal processing times: bKash and Nagad withdrawals are typically completed within 30–60 minutes; bank transfers may take 1–3 business days.
• jiliapps reserves the right to conduct additional verification checks before processing any withdrawal request, particularly for amounts exceeding ৳50,000.
• Any withdrawal request that triggers AML review may be subject to additional processing time of up to 5 business days.

All deposits made to jiliapps must originate from a payment method that is registered in your own name. Third-party deposits — where the name on the payment account does not match the registered jiliapps account holder — are strictly prohibited. Any deposits identified as third-party transactions will be reversed, the account will be flagged for investigation, and any associated winnings may be forfeited.

jiliapps offers a range of promotional bonuses to eligible registered players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions aligned with events such as the BPL (Bangladesh Premier League) season, IPL, T20 World Cup, Eid, Pohela Boishakh, and Victory Day (December 16).

Each promotion offered by jiliapps is subject to its own specific Terms & Conditions, which will be published alongside the promotion. Where a specific promotion's terms conflict with these general Terms & Conditions, the promotion-specific terms shall take precedence for that promotion only.

General bonus rules applicable to all jiliapps promotions unless stated otherwise:

• All bonuses are subject to wagering requirements (playthrough requirements) before any associated winnings can be withdrawn. The specific wagering multiplier will be stated in each promotion's terms.
• Bonuses are non-transferable and cannot be exchanged for cash unless the applicable wagering requirement has been fully met.
• Only one bonus may be active on your account at any given time. Claiming a new bonus while a previous bonus is active and incomplete may result in forfeiture of the previous bonus.
• jiliapps reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Players who have already claimed a promotion will not be retroactively affected by such changes.
• Bonuses are intended for recreational players only. jiliapps reserves the right to withhold bonus funds or winnings from accounts where bonus abuse, arbitrage betting, or coordinated exploitation of promotions is suspected.
• Any bonus credited to your account in error must be reported to jiliapps support immediately. jiliapps reserves the right to reclaim erroneously credited bonuses at any time.

All bets and wagers placed on jiliapps are final once confirmed. Players are responsible for verifying the accuracy of all bet details — including selection, stake amount, and odds — before confirming any wager. jiliapps will not accept claims for refunds or reversals of confirmed bets due to player error.

jiliapps's sportsbook operates on a best-available-odds basis across all markets, including cricket (BPL, IPL, T20 World Cup, international Bangladesh matches), football, kabaddi, and virtual sports. Odds are subject to change up until the event start time for pre-match markets, and in real time during in-play markets.

The following rules apply to all betting activity on jiliapps:

• Minimum single bet stake: ৳20. Maximum bet stake per event: as displayed at the time of bet placement and subject to market liquidity.
• In the event of a match or event being abandoned, postponed, or cancelled, jiliapps will follow standard industry settlement rules as published in the specific sport's betting rules documentation.
• Live in-play bets are accepted at jiliapps's discretion. jiliapps reserves the right to suspend in-play betting markets at any time without prior notice.
• Casino games (slots, live dealer, Circle) are governed by the rules of the individual game supplied by the relevant game provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, etc.). In the event of a technical fault or disconnection during a game round, the round will be settled in accordance with the game provider's technical specifications.
• Virtual Sports results are determined by certified random number generators (RNGs) independently audited by the game provider. Results are final and cannot be contested.

jiliapps reserves the right to void any bet, withhold payment, or close any account where there is reasonable evidence that a bet was placed in error, exploited a technical glitch or pricing error, or was placed in circumstances constituting match-fixing, corruption, or other integrity violations.

The following conduct is strictly prohibited on the jiliapps platform. Any player found to have engaged in any of the following activities will be subject to immediate account suspension pending investigation, and may face permanent account closure and reporting to relevant authorities:

• Registering more than one (1) account on jiliapps.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using another person's identity, payment method, or account credentials.
• Accessing jiliapps using a VPN, proxy server, or other technology designed to disguise your true geographic location or identity.
• Engaging in any form of bonus abuse, including but not limited to: creating multiple accounts to claim welcome bonuses, coordinating with other players to exploit promotions, or placing offsetting bets to clear wagering requirements without genuine risk.
• Colluding with other players in any casino game, including live dealer games, to gain an unfair advantage.
• Using automated tools, bots, scripts, or artificial intelligence to interact with the jiliapps platform in a non-human manner.
• Engaging in or facilitating money laundering through deposits and withdrawals on the platform.
• Attempting to exploit software bugs, pricing errors, technical glitches, or any other platform vulnerabilities for financial gain.
• Engaging in aggressive, abusive, threatening, or discriminatory behaviour toward jiliapps staff or other players via live chat or any other communication channel.

jiliapps operates a zero-tolerance policy toward money laundering and fraud. All suspicious activity is reported to appropriate authorities in accordance with applicable regulations. Players are reminded that AML obligations apply to all transactions on the platform regardless of amount.

To the fullest extent permitted by applicable law, jiliapps, its affiliates, officers, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of, or inability to use, the jiliapps platform or any of its services.

Without limiting the generality of the foregoing, jiliapps shall not be liable for:

• Any loss of profits, revenue, or winnings arising from platform downtime, technical errors, or service interruptions.
• Any delays in deposit crediting or withdrawal processing caused by third-party payment providers (bKash, Nagad, Rocket, Upay, or banking partners).
• Any loss of data arising from technical faults, cyberattacks, or circumstances beyond jiliapps's reasonable control.
• Any decisions made by players based on information, odds, or statistics displayed on the platform that may contain errors or be out of date.
• Gambling losses incurred by any player as a result of their own betting decisions. Players acknowledge that gambling involves inherent financial risk and that jiliapps bears no responsibility for individual betting outcomes.
• Any claims arising from the player's breach of these Terms & Conditions or applicable law.

jiliapps makes no warranty that the platform will operate error-free, uninterrupted, or free from security vulnerabilities at all times. While jiliapps employs SSL encryption and other industry-standard security measures to protect player data and transactions, no digital platform can guarantee absolute security.

The jiliapps platform is provided on an "as is" and "as available" basis. jiliapps disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

jiliapps collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By accepting these Terms & Conditions, you also acknowledge and accept the jiliapps Privacy Policy.

The personal data collected by jiliapps — including name, date of birth, residential address, email address, mobile number, and payment method details — is used solely for the following purposes:

• Account registration, authentication, and management.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• KYC and AML compliance verification.
• Customer support communications.
• Sending promotional communications where the player has opted in to receive them.
• Responsible gaming monitoring and intervention where required.
• Platform analytics and improvement of the jiliapps service.

jiliapps does not sell, rent, or trade player personal data to third parties for their own marketing purposes. Data may be shared with regulated third-party service providers (payment processors, identity verification providers, game studios) solely as necessary to deliver the jiliapps service. All such third-party providers are contractually bound to handle player data securely and in accordance with applicable data protection standards.

Players have the right to request access to the personal data held about them, to request correction of inaccurate data, and to request account closure and associated data deletion (subject to legal retention obligations). All such requests should be submitted to jiliapps via the live chat support channel.

jiliapps reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material — for example, a change to withdrawal processing rules, bonus wagering requirements, or eligibility criteria — jiliapps will endeavour to provide at least 7 days' notice to registered players via email or an on-platform notification. Non-material changes (such as grammatical corrections, formatting updates, or clarifications that do not alter the substance of any provision) may be made without prior notice.

The effective date of any update to these Terms & Conditions will be displayed at the top of this page. It is your responsibility as a registered player to check this page periodically for updates. Continued use of the jiliapps platform after the stated effective date of any amendment constitutes your acceptance of the revised Terms & Conditions.

You may close your jiliapps account at any time by contacting customer support via live chat. Prior to account closure, all pending bets will be settled in accordance with standard rules, and any remaining real-money balance (excluding uncleared bonus funds that have not met wagering requirements) will be returned to your registered payment method within a reasonable timeframe.

jiliapps reserves the right to terminate or suspend any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraudulent activity, money laundering, or identity theft.
• Failure to complete KYC verification within the required timeframe.
• A valid self-exclusion request submitted by the account holder.
• Circumstances outside jiliapps's control that make continued operation of the account legally or operationally untenable.

These Terms & Conditions, together with the Privacy Policy and any applicable promotion-specific terms, constitute the entire agreement between you and jiliapps with respect to your use of the platform and supersede all prior agreements, representations, and understandings. If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.